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Desktop Technician 9784

Mossville, Illinois
Desktop Technicians
Desktop Technician
Location: Mossville, Illinois
The main function of a desktop technician is to research, design, develop, and test computer or computer-related equipment for commercial, industrial, military or scientific use. A typical desktop technician is responsible for supervising the manufacturing and installation of computer or computer-related equipment and components.

Job Responsibilities:
• Instruct and assign staff to provide technical support to designers, marketing and sales departments, suppliers, engineers and other team members throughout the product development and implementation process.

• Assign the testing and verification of hardware and support peripherals to staff to ensure that they meet specifications and requirements.

• Oversee the build, testing, and modification of product prototypes using working models or theoretical models constructed with computer simulation.

• Assign staff to analyze user needs and recommend appropriate hardware.

• Direct technicians, engineering designers or other technical support personnel as needed.

• Confer with engineering staff and consult specifications to evaluate interface between hardware and software and operational and performance requirements of overall system.

Education & Experience Required:

Technical Skills


Soft Skills

  • Minimum of associate degree
  • Bachelor’s degree preferred
  •  8-10 years customer service related experience required.
  • Extended experience ( 8+ years)  with Windows PC imaging, software installation/ troubleshooting and hardware upgrades.
  •  Ubuntu PC imaging, software installation/ troubleshooting and hardware upgrades **
  • Communicate clearly.
  • Provide updates to business partners.
  •  Heavy attention to detail.
  • Time management/ prioritization

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