Network Engineer 34822 Location: Mossville, Illinois Onsite role
You will love working as a Network Engineer in Mossvile, Illinois. This is an on-site role. If you have experience with hardware installation on PCs, software installation on PCs and general PC troubleshooting, this could be the ideal job for you.
Education & Experience Required:
Degree strongly preferred with 4+ years experience.
Technical Skills (Required)
· Must be able to configure and troubleshoot issues regarding desktops, workstations, and laptops.
Must understand Microsoft Office Suite and be able to Install/Configure applications.
General Networking skills, such as TCPIP settings on a PC, some knowledge of
how VPN and Routers work; able to diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when needed
Understanding of IT Service Management and ITIL based support processes
(Incident Management, Change Management, Problem management), Strong communication skills, be an innovative thinker, have strong problem-solving skills, work well in a team environment, and possess strong customer relationship and customer support skills
Experience in helpdesk, and IT site support roles.
Degree or equivalent experience desired
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.
System and Technology Integration: Knowledge of the features and facilities of systems; ability to integrate and communicate among applications, databasesand technology platforms